FAQ

Find answers to frequently asked questions about electric bikes at Newwayebikes. Explore our comprehensive electric bike FAQs to gain insights into e-bike technology, battery life, maintenance, and more. Whether you're a beginner or an experienced rider, our FAQs provide valuable information to help you make inf

Frequently Asked Questions (FAQs).

If you still need assistance, please send us a chat or give us a call.

WHAT IS THE RANGE (DISTANCE) OF YOUR EBIKES?

The range depends on how much you use the throttle and pedal assist, but typically you can expect to get up to 45-65 miles per charge.

WHAT IS PEDAL ASSIST?

Pedal Assist (PAS) is a feature that provides additional assistance while pedaling. It allows you to take on hills with ease, and provides additional assistance while traveling long distance. All of our Happy Ebikes are equipped with Pedal Assist plus Throttle to help allow you travel longer distances with ease.

HOW FAST DO THE HAPPY E-BIKES GO?

With the throttle only, our bikes are set to a maximum speed of 20 MPH. Pedal Assist can reach speeds of 28mph. Each state has their own set of rules on maximum speeds.

HOW MUCH DOES THIS ELECTRIC BIKE WEIGH?

Happy Ebikes weigh roughly 70lbs.

Aventon Ebikes weigh between 41-65 lbs.

WHAT IS THE WARRANTY ON YOUR E-BIKE?

All Happy Bikes come with a one year manufacturers warranty on the battery, motor, and controller.  Please make sure to register your Happy Bike. The original registered owner is the only person that is eligible for the warranty.

Aventon E-Bikes come with a 1 year warranty.