Electric Bike Battery Care & Safety Instructions

The most important component of your new EBike is the battery. It is important you follow these guidelines to maximize your battery heath and extend the battery life. Read the article below to learn how to care for your Ebike Battery.

Read The Owner’s Manual For The Electric Bike And The Battery Thoroughly

Be sure to read the Owner’s Manual supplied with your Electric Bike. There are specific instructions for charging and storing your battery that must be followed. You can find our Electric Bike Owner’s Manuals Link Here

Use The Supplied Charger With Your Electric Bike And Do Not Ever Mix Charging Cords

It is very important that you only use the supplied charger with your Electric Bike. If you try and use a charger other than the one that was supplied with your Electric Bike when it was purchased, you could risk overheating and even fire. Do not mix/match battery chargers from different Ebikes, or use a battery charger from another type of electronic component. It would be good practice to clearly label your battery, connectors and cords so you do not mix them up. If you have more than one bike, you can zip tie or stick a tag on the connectors to clearly indicate what bike they are to be used with. Consider putting a sticker on the charging port of the bike to clearly indicate what charger to use.

Keep Your Battery Dry At All Times

Charge only in a dry location, rain or standing water is bad for your charger.

Avoid Excess Heat

You should aim to store your battery at temperatures between 50°-70°F, and avoid direct sunlight and excessive heat of any kind.

Avoid Leaving Your Battery Charged To 100% All The Time

As tempting as it may be, keeping your battery at 100% charge will lead to range loss over time. To avoid this, you can occasionally ride your bike a bit past empty and store your battery at 75% charge. Remember, do not leave your battery charging longer than the manufacturer recommendations.

Lithium Batteries And Fire Risks

Very rarely, lithium ion batteries, like the ones supplied in Electric Bikes, catch fire. Often they are caused because the batteries have been improperly handled or stored. There are precautions you can take to be sure you reduce the risk of fire from lithium ion batteries. Aside from the precautions recommended above, such as clearly labeling your battery, and not mixing/matching battery components, please exercise the precautions below to increase safety and longevity of your electric bike battery:
  • Do not overcharge your battery.
  • When you plug it in, set a timer on your phone. Do not exceed the manufacturer’s recommended charge times.
  • Set up a designated safe “Charging Station”
  • Designate an area away from excess heat or cold
  • Install a smoke detector above (or in close proximity to) your charging station.
  • Purchase a fire extinguisher, either a 5 lb. or larger ABC extinguisher, or a big CO2 extinguisher, or both.
  • Check the area surrounding your charging station and remove any flammable materials.

Use Common Sense

Your battery is typically the most expensive component on the bike, so treat it as such. Follow all recommendations listed here and in the Electric Bike Owner’s Manuals

Here are the answers to some of our most Frequently Asked Questions (FAQs). If you still need assistance, please send us a chat or give us a call.

WHAT IS THE RANGE (DISTANCE) OF YOUR EBIKES?

The range depends on how much you use the throttle and pedal assist, but typically you can expect to get up to 45-65 miles per charge.

WHAT IS PEDAL ASSIST?

Pedal Assist (PAS) is a feature that provides additional assistance while pedaling. It allows you to take on hills with ease, and provides additional assistance while traveling long distance. All of our Happy Ebikes are equipped with Pedal Assist plus Throttle to help allow you travel longer distances with ease.

HOW FAST DO THE HAPPY E-BIKES GO?

With the throttle only, our bikes are set to a maximum speed of 20 MPH. Pedal Assist can reach speeds of 28mph. Each state has their own set of rules on maximum speeds.

HOW MUCH DOES THIS ELECTRIC BIKE WEIGH?

Happy Ebikes weigh roughly 70lbs.

Aventon Ebikes weigh between 41-65 lbs.

WHAT IS THE WARRANTY ON YOUR E-BIKE?

All Happy Bikes come with a one year manufacturers warranty on the battery, motor, and controller.  Please make sure to register your Happy Bike. The original registered owner is the only person that is eligible for the warranty.

Aventon E-Bikes come with a 1 year warranty.